NEW: Virtual Receptionist!

NEW: VIRTUAL RECEPTIONIST

As we approach Black Friday & Cyber Monday, we have a couple of huge feature announcements coming out this week!

Here is the first and truly awesome announcement:

We are absolutely thrilled to introduce our latest feature, Virtual Receptionist!

Prepare for a whole new level of personalized and interactive menu experience. With this revolutionary addition, we aim to transform how businesses manage their phone menus and extensions when people call them.

What Is It?

When someone calls your business, they now can be greeted with a friendly, warm and welcoming voice that offers them options and information, at the press of a button. Example: Press 1 to hear about our company, press 2 for our sales department, press 3 for service & support, press 4 for our billing department, etc.

AMAZING FEATURES:

Endless Phone Menu Information

No more limited phone menu options! Our Virtual Receptionist offers unlimited phone menu information and options. Customize your menu to meet your business needs and ensure your callers have access to all the relevant information they require. It is fully customizable and we can build it for you!

Unlimited Extensions and Options

Bid farewell to restricted extensions! With our Virtual Receptionist, you can create unlimited extensions and options for your callers. Whether you have multiple departments or want to provide specific choices for different services, our feature has got you covered.

Direct Connection to the Right Person

No more navigating through complex menus or waiting on hold. Our Virtual Receptionist enables you to directly connect calls with the appropriate person in charge of each department or extension. This seamless and efficient process ensures that your callers reach the right person without any hassle.

Interactive Follow-Up

But that's not all! Web Wisconsin's Virtual Receptionist service for your business goes beyond call connections. It also offers interactive follow-up features. Choose to text, email, create tasks, send notifications, or update your CRM, and so much more! Stay organized and ensure that no important details slip through the cracks.

BENEFITS FOR YOUR BUSINESS:



Will This Save Me Money?

Yes it could! Imagine not having to hire a receptionist or a team of people to answer and route your calls! Now, Web Wisconsin's Virtual Receptionist can do all of that work for you!

Will This Save Me Time?

Yes it most certainly could! If you have a lot of frequently asked questions, offer answers to those when someone calls, without having to tie yourself or your staff down on a phone call repeating the same information to each caller. Do you need someone to know something before they talk to their desired person or extension? No problem! Virtual Receptionist can inform them and then transfer them! We can even help you be less bothered by robo dialers and telemarketers too! I'm busy at work and don't want to discuss my car's extended warranty!

Will This Help My Customers?

Absolutely! Because Virtual Receptionist is fully customizable, we can quickly get your customers or contacts to the right information, department, person or whatever your business needs are for them! Do you need the caller to get a link? No problem! Virtual Receptionist will text or email it to them! Do you want customers to hear a different greeting or have different options than general callers? Virtual Receptionist is fully integrated with your Connect CRM, so he or she knows this information before the call is even answered. The options and possibilities are endless!

USE CASES

Here are a few examples of how different types of businesses could use Virtual Receptionist when someone calls:

Beauty Salon

"Thank you for calling Glamor Beauty Salon!

• For our business hours, press 1 - This would list your hours & prompt them further.
• For a list of our services, press 2 - Listing services for you & prompt further.
• For our location address and other information, press 3 - Give your location, website, etc.
• To schedule an appointment, press 0 (zero)." - Connect to reception or send them a scheduling link.

Medical Clinic

"Thank you for calling Madison Medical Clinic. Your call is important to us.

If you have a medical emergency, please hang up and dial 911. Otherwise choose from the following:

• To speak to our receptionist, please press 1 - This can connect directly to reception.
• For clinic location, please press 2 - This would then list information for you.
• For our hours, please press 3 - This would give your hours & help them schedule an appointment.

Plumber (or any service type)

"Thank you for calling Joe's Plumbing. Joe is usually in appointments but your call is important.

• To schedule service, press 1 - Can then text them a link to schedule service or send them to voicemail.
  
• For information about our services, press 2 - List information about your company & prompt further.
• For billing questions, press 3 - This can go to voicemail or connect directly.
• To speak to Joe directly, press 4 - Connect directly to your cell phone (without giving it out).

Church

"Hi and thanks for calling Christ Community Church. We're thankful for your call and want to make sure we get you the right information or connection that you need.

• To hear about our Sunday services, press 1 - List all of your service times, church info, website, etc.
• To hear about our Kids & Youth ministries, press 2 - Can give all kinds of info & prompt further.
• To hear more info about your church, press 3 - More details about the church & prompt further.
• For business related calls, press 4 - This can go directly to voicemail (for sales people calling).
• If this is about a church related issue, press 5 - Can connect directly to the office.

Just think of what this could do for your business. The possibilities are endless!

VIDEO EXAMPLE

Watch The Video Example Below

Watch this brief video below for a small example of what Virtual Receptionist is capable of:



GET A FREE DEMO

Interested In Hearing More?

We're excited about the possibilities that Virtual Receptionist brings to businesses of all sizes. It's designed to enhance customer experience, streamline communication, and boost productivity.

So why wait? Schedule a FREE DEMO so we can show you how Virtual Receptionist can work with your business phone today! Experience the power of our brand new feature: Virtual Receptionist for your business!

Say hello to a more efficient and personalized menu experience. Schedule a free demo by clicking the button below: