Check Out Our Newest Conversation Hub Updates!

01/19/2024: Our Newest Conversation Hub Updates!

12/09/23: Conversations AI - Auto-pilot Updates!

We are thrilled to announce the latest enhancement to our Conversation AI Bot's Auto-pilot mode. With this update, we are placing a greater emphasis on providing you with enhanced control over the bot's sleep settings.

What's New?

1. Extended Sleep Time Limit: You now have the ability to set the sleep time for up to 48 hours, enabling longer periods of inactivity as required.
2. Option to Disable Sleep: For uninterrupted operation, we have introduced an option to completely disable the sleep functionality.

We believe that these new features will further empower you to customize and optimize the performance of your Conversation AI Bot. Stay tuned for more exciting updates!

12/09/23: Conversations AI - Auto-pilot Updates!

We are thrilled to announce the latest enhancement to our Conversation AI Bot's Auto-pilot mode. With this update, we are placing a greater emphasis on providing you with enhanced control over the bot's sleep settings.

What's New?

1. Extended Sleep Time Limit: You now have the ability to set the sleep time for up to 48 hours, enabling longer periods of inactivity as required.
2. Option to Disable Sleep: For uninterrupted operation, we have introduced an option to completely disable the sleep functionality.

We believe that these new features will further empower you to customize and optimize the performance of your Conversation AI Bot. Stay tuned for more exciting updates!



11/06/2023: WhatsApp is finally live for everyone!

Exciting news as it is now built on the official Meta WhatsApp API. Stay tuned for upcoming workflow actions and a Stripe workaround for re-billing that is currently in progress. Stay connected and enjoy the new features!

But that's not all!

LinkedIn Lead Ads is now live!

Easily connect and map your LinkedIn Ads to generate leads. When a lead is created, it automatically generates a contact, allowing you to streamline workflows and have meaningful conversations. Don't miss out on this opportunity to boost your business!

We are thrilled to announce the release of our latest feature: the new Email Conversation View, now available in Labs!

This exciting addition brings a range of enhancements to your email experience, ensuring a more streamlined and efficient workflow.

Seamless Email Threading

Say goodbye to cluttered inboxes and hello to organized conversations! With our new Email Conversation View, emails are intelligently threaded together, allowing you to easily follow the flow of discussions. This intuitive feature ensures that you never miss a beat, making it easier than ever to stay on top of your email correspondence.

Real-Time Status Tracking

Stay informed at all times with our live status tracking functionality. The new Email Conversation View enables you to effortlessly monitor the progress of your emails, whether they have been opened, delivered, or encountered any issues along the way. This invaluable tool empowers you to take immediate action and ensures that important messages are promptly addressed.

Enhanced UI/UX

We’ve gone above and beyond to provide you with a visually appealing and user-friendly interface. Our revamped UI/UX design offers a sleek and modern look, creating an enjoyable and intuitive email experience. Navigating through your inbox has never been easier or more visually pleasing.

Efficient Reply Options

Responding to emails has never been more effortless. With the new Email Conversation View, you have the flexibility to reply to a single sender or reply to all participants in the conversation with just a few clicks. This streamlines your communication process, ensuring that your responses reach the intended recipients promptly.

To enable the new Email Conversation View and explore its features, simply head over to Labs and turn it on. We’re confident that this exciting addition will revolutionize the way you manage your emails.

Thank you for choosing our platform, and we hope you enjoy the enhanced functionality and improved user experience offered by the new Email Conversation View!



09/20/2023: Document Management Is Live!

We are thrilled to announce that document management is now live in the contacts section! This highly anticipated feature allows you to easily organize and access all your files in one convenient location, without the need for cumbersome folders. To enable this feature, simply navigate to Settings –> Labs and turn it on.

Here’s a breakdown of what you can expect from the document management feature:

All:

• Easily access all files related to a specific contact in one place.
• No more searching through multiple folders to find the document you need.

Internal:

• Store files that are meant for internal use within a contact’s profile.
• Includes a standard folder called “Custom Fields” which will house all files added to the “File-upload” type custom field for that contact.
• Access to these documents is available to everyone who can access the contact.

Sent/Received (Coming Soon):

• Soon, you will have the ability to send and receive documents directly to contacts using the client portal.
• This will streamline your communication and make it even easier to share important files securely.

To add files to the internal section of the document tab, follow these steps:

1. Navigate to the contact’s profile.
2. Go to the document tab.
3. Click on “Add Files.”
4. You can upload files with a maximum size limit of 250 MB.
5. Supported file types include PPT, Docs, PDF, various image formats, and CSV.

We are constantly working on enhancing our platform and adding new features to make your experience even better. Stay tuned for more updates and improvements!

If you have any questions or need assistance with document management, feel free to reach out to our support team. We’re here to help! Happy organizing!

We are excited to announce that our schedule message sending feature is now live!

With this incredible update, you can easily schedule Email or SMS messages directly from the conversation page. Whether you prefer to send messages in the morning, afternoon, or even across different time zones, we’ve got you covered. You can select the perfect date, time, and timezone to ensure your messages reach the recipients at the most opportune moment.

And that’s not all! You can effortlessly keep track of all your scheduled messages on the conversation thread, making it super convenient to stay organized.

Plus, if any changes arise, you have the power to cancel scheduled messages right from the message details tab. Get ready to take your communication to a whole new level of efficiency and professionalism.

In today’s fast-paced world, communication is key. Whether it’s with colleagues, clients, or customers, staying connected and organized is crucial for success. That’s where our unified communication comes in. Imagine having all your conversations in just one place, accessible at your fingertips. Sounds convenient, right?

Gone are the days of juggling multiple platforms and struggling to keep track of conversations. With our unified communication, you can streamline your communication channels and bring them all together in a centralized hub. 

Let’s take a closer look at some of the channels that can be integrated:

1. Phone: Traditional phone calls are still an essential part of business communication. By integrating your phone system into a unified communication platform, you can manage and track all your calls efficiently.
2. Ringless Voicemail: Sometimes, leaving a voicemail is more effective than a phone call. With ringless voicemail, you can deliver pre-recorded messages directly to your contacts’ voicemail boxes without interrupting their day.
3. Text Marketing: SMS marketing has become increasingly popular due to its high open rates and engagement levels. By incorporating text marketing into your unified communication solution, you can send targeted messages to your audience and track their responses.
4. Email Marketing: Email remains a powerful tool for reaching a wide audience. By integrating your email marketing campaigns into the same platform, you can easily manage subscriptions, send personalized emails, and track the success of your campaigns.
5. Social Messengers (Facebook, Instagram): Social media platforms have revolutionized the way we connect with others. By integrating social messengers into your unified communication hub, you can engage with your audience directly from one place and provide prompt responses.
6. Google My Business Chat: For businesses with a strong online presence, Google My Business chat is a valuable tool for interacting with potential customers. By incorporating this feature into your unified communication platform, you can manage inquiries and provide excellent customer service.
7. Website Chat: Live chat on your website allows visitors to get instant answers to their questions. By integrating website chat into your unified communication solution, you can engage with website visitors in real-time and provide immediate support.

Having all these communication channels in one place not only saves you time but also ensures that no conversation falls through the cracks. You can easily switch between channels, access past conversations, and respond promptly to inquiries.

Unified communication brings efficiency and organization to your conversations, allowing you to focus on what truly matters – building relationships and growing your business. So why juggle multiple platforms when you can have all conversations in just one place? Embrace the power of unified communication and experience the benefits for yourself!