Complete design sync with Marketing Countdown Timers — dynamic way to boost urgency and conversions across your funnels and websites. This new feature comes with full Design Sync capability and supports three powerful timer types:

Real-Time Design Sync with the Marketing Dashboard

1-Minute Update Intervals to keep timers accurate and consistent

Automatic Cache Clearing to ensure your latest timer designs are always served

Contact-Specific Timer Logic for dynamic, personalized experiences

Transcription works for IVR calls too

Earlier, Transcriptions worked for regular calls but not for IVR/workflow calls

Now, Transcriptions work for IVR calls too

As always, calls need to be recorded to be transcribed

Enable call transcription under account settings > Phone Numbers > Advanced Settings > Voice Calls > Voice Intelligence

We’re thrilled to introduce a visual upgrade to Courses that takes your learning experience to the next level! 🎉

✨ What’s New:

🔹 Thumbnail Support for Quizzes & Assignments 🖼️

Thumbnails are no longer just for lessons! You can now add them to quizzes and assignments, making every part of your course more engaging and visually appealing.

🔹 Improved Content Organization 📌

Help learners identify and navigate course content faster with visual cues that enhance usability.

🔹 Seamless Course Aesthetics 🎨

Achieve a cohesive and professional design across both lessons and assessments with unified thumbnail styling.

Give it a spin and elevate your course design today! 🚀

We’ve added Auto-Save and enhanced Version History to make editing smoother and more reliable. Changes are saved automatically as you work, and you can easily view or restore earlier versions of your content when needed.

Time-Stamped Versions - Each version is labeled with the time and date it was saved.

Global Section Alert - A popup appears after editing a Global Section to indicate that changes will apply across all instances where it's used.

Auto-Save Timing -A new version is saved every 10 minutes—but only if changes are made during that time.

Version Limit - Up to 50 versions (auto + manual) are stored per item.

Auto-Save is triggered by edits and runs in the background.

Crash and Tab Close Protection helps prevent work loss due to unexpected browser events.

Performance is optimized to support editing on content-heavy pages.

We’ve implemented a fix to improve Gmail reply threading.

Gmail does not consistently include the In-Reply-To header in replies, which often results in broken threads or missing replies in conversation views. Our latest update introduces logic to gracefully handle this behavior, enabling more accurate email grouping and better continuity in reply chains.

This enhancement ensures a smoother communication experience for users engaging with replies from Gmail.

We’ve added support for accessing and templating Voice AI data within workflows.

Users can now seamlessly incorporate Voice AI call details like call duration, summary, and transcript directly into their workflows.

Within the workflow, Voice AI variables can be accessed from the Voice AI Menu under Custom Tags.

Navigate to Agency View > Settings > AI Employee.

Select the sub-account where you want to enable Voice AI Agents.

Ensure the Voice AI Agent feature is enabled for that sub-account. If it’s not, turn it on.

Go to the enabled sub-account: Settings > Voice AI Agents.

Add a new agent and fill in the required fields: Agent Name, Business Name, Language and Voice

Set the Interaction Type to Inbound Calls.

Under Agent Goals, enable “Trigger workflow when a call is completed” to link the agent with a workflow.

Select the workflow you want the agent to trigger.

Assign a phone number to the AI agent.

When someone calls this number, the Voice AI agent will either answer immediately or step in if the recipient doesn’t pick up, whatever is configured.

😇 Collaborator Post are supported for Instagram

Collab posts on Instagram offer an effective way for brands to partner with content creators, increase reach and engagement and build a community on the platform. An Instagram Collab post is a single post that appears in two different accounts’ Feeds or Reels.

When recording a call, we play a message declaring "the call is being recorded" for all the people in the call

Earlier, you could not disable this message

Now, you can disable this message

Currently, this works for Incoming calls only. Outgoing calls still play the message. The same change will be made for Outgoing calls in the upcoming week

Users can now share their earned certificates with a public link.

Easily share certificates on LinkedIn, X, Facebook and Whatsapp.

Certificates will now be downloaded in exact format as it was generated, that means no extra white spaces.

Certificates will now be downloaded as high-quality images instead of PDFs, enhancing usability.

Better compatibility across devices for hassle-free access on any devices.

Faster downloads, files will be now generated and stored while issuing certificates, making downloads seamless.

We're excited to introduce new features that give community admins and owners more visibility and control over events and membership! These updates are designed to improve events management and streamline the membership approval process.