⏳ HOLD STATUS: UNDERSTANDING

Please keep in mind that at any point during this process, if there is a significant enough delay from our team receiving information, content, or task(s) from you (the client), that your project may go into a "Hold" status. This means that your project will be taken out of it's current stage and put on hold until we have received such content/info from you, or you have fulfilled the task(s) needed to proceed. Once those hold status tasks have been completed by or received from you, your project will enter back into the work order queue at the stage it previously was, or the new stage that it now belongs, however, it enters at the bottom of that stage, under other projects that were currently active in that stage. This can add extra time to a previously quoted time estimate and will most likely delay the project completion estimate. After a project has been delayed due to being put on a hold status, it can be difficult to give a new estimate for project completion, as it now enters that stage anew, underneath other projects that were already currently active in that stage. Please understand that your project is still a priority for our team, but we have other clients and projects that are also being worked on, so this is the best practice for our team to focus on active projects and make all clients a priority, respectively to which ones are active and quickly cooperating. That being said, your swift cooperation and communication with our team is appreciated and will help your project stay on course to try to keep up with the time estimates previously given.